Buying Guide

How to Buy from Raza Gems?

At Raza Gems, we make it easy and secure for you to purchase high-quality gemstones and jewelry, whether you're shopping from the UAE or anywhere in the world. Follow this simple step-by-step guide to complete your order on our website.

✅ Step 1: Browse Our Collection

Visit razagems.com and explore our wide selection of natural gemstones and stunning jewelry pieces.

🔍 Tips:

  • Use filters (by type, color, price, etc.) to narrow down your search.
  • Click on any product to view detailed images, size, origin, and pricing info.

🖼️ Image suggestion: Screenshot of homepage showing gemstone/jewelry categories.

🛒 Step 2: Add Items to Cart

Once you’ve found what you love, click “Add to Cart.”
You can add multiple items, and view your selections at any time by clicking the cart icon at the top right.

🖼️ Image suggestion: Screenshot showing "Add to Cart" button and cart view.

📦 Step 3: Checkout – Enter Shipping & Billing Details

When you're ready, click “Checkout.”

Fill in your:

  • Shipping Information: Full name, address, contact number.
  • Billing Details: For payment processing.

📍For UAE Customers:
You can choose Cash on Delivery (COD) or Online Payment.

🌍 For International Customers:
We deliver only after payment confirmation — no COD is available outside the UAE.

🖼️ Image suggestion: Screenshot of checkout page form with shipping fields.

💳 Step 4: Choose Your Payment Method

We offer secure, flexible payment options based on your location:

🇦🇪 For UAE Customers:

  • Tabby Pay (Installments) – Buy now, pay later in 4 easy payments.
  • Debit/Credit Cards – Including Visa, MasterCard, American Express.
  • Cash on Delivery (COD) – Pay 50% advance and the rest on delivery.

🌍 For International Customers:

  • Debit/Credit Cards – Visa, MasterCard, American Express, etc.
  • No COD available – Full payment is required before we ship.

🖼️ Image suggestion: Icons of Tabby, Visa, MasterCard, Amex, and a simple chart showing UAE vs International options.

📬 Step 5: Order Confirmation & Delivery

After successful payment:

  • You'll receive an order confirmation email with your invoice and tracking details.
  • We process and pack your order carefully for delivery.

🚚 Delivery Times:

  • UAE: 1–3 business days.
  • International: Delivery time varies by location (usually 5–10 business days).

🖼️ Image suggestion: Delivery truck icon or screenshot of confirmation email.

🤝 Need Help? We’re Here for You

If you have any questions or need help placing your order, feel free to:

  • Live Chat with us on the website
  • WhatsApp us
  • Email our support team at 📧 info@razagems.com

Your satisfaction is our top priority!