Need Help?

If you have an issue or question that requires immediate assistance, you can click the Whatsapp below to chat live with a Customer Service representative.

Our working hours 10:00AM to 8:00PM United Arab Emirates Timezone

General Questions

1. How to Pay for Gems & Jewellery?

You can pay via Paypal, Tabby Pay(Installments), Bank Account, Credit/Debit Card or Cash in Our Stores.

2. How much is shipping and how long will it take?

Rate depends on Package size, we delivery across in UAE in 2 to 3 working days after placing order.

3. Do you offer refunds or replacements?

Yes, we offer replacements if we have send your damaged things or any other issue found in our products.

4. Do you make personalised Jewellery?

Yes, we make order to make jewellery in your own designs with your desired natural gemstones.

5. In What Metals Your Make Jewellery?

We make jewellery in every metal Gold, Silver & Platinum.