Cookie Policy

Effective Date: 14 May 2025
Last Updated: 14 May 2025
Website: razagems.com
Company: Raza Gems LLC, Gold & Diamond Park, Al Quoz, Dubai, UAE

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how visitors use their site.

Cookies do not contain your name or any personally identifiable information by themselves. However, personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Who We Are

Raza Gems LLC operates the website razagems.com. We are based at Gold & Diamond Park, Al Quoz, Dubai, UAE. For any questions about this Cookie Policy, contact us at info@razagems.com.

3. Cookies We Use

We use the following categories of cookies on razagems.com:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function. Without them, services you have requested — such as adding items to your shopping cart or completing a purchase — cannot be provided. These cookies do not collect any information that could be used for marketing.

Examples: Shopify session cookies, cart cookies, checkout cookies, security tokens.

3.2 Performance & Analytics Cookies

These cookies collect information about how visitors use our website — for example, which pages are visited most, how long visitors spend on pages, and whether they receive error messages. All information collected is anonymous and is used only to improve how our website works.

Examples: Google Analytics (_ga, _gid, _gat), Shopify analytics cookies.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your language or currency preference) and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

3.4 Advertising & Targeting Cookies

We run paid advertising on Google, Meta (Facebook & Instagram), TikTok, and YouTube. These platforms place cookies on your device when you visit our site. These cookies are used to build a profile of your interests and show you relevant advertisements on other websites and apps.

Google Ads / Google Tag: Used to measure conversions from Google search and display advertising.

Meta Pixel (Facebook & Instagram): Used to measure the effectiveness of our ads on Facebook and Instagram and to show relevant ads to people who have visited our site.

TikTok Pixel: Used to measure ad performance and retarget visitors on TikTok.

YouTube / Google: Used to track video ad interactions and conversions.

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the website and deliver advertisements. The following third parties may place cookies on your device:

Google LLC — Analytics and advertising (Google Analytics, Google Ads, YouTube)
Meta Platforms Inc. — Advertising (Facebook Pixel, Instagram)
TikTok Technology Limited — Advertising (TikTok Pixel)
Shopify Inc. — E-commerce platform functionality

These third-party services have their own privacy and cookie policies which we encourage you to review.

5. How Long Do Cookies Last?

Session cookies are temporary and are deleted when you close your browser.

Persistent cookies remain on your device for a set period — usually between 30 days and 2 years depending on the specific cookie.

6. How to Control Cookies

You have the right to decide whether to accept or reject cookies (except strictly necessary cookies which are required for the website to function).

Browser Settings

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. The links below provide guidance on how to control cookies in major browsers:

Opt Out of Advertising Cookies

Google: adssettings.google.com
Meta (Facebook/Instagram): facebook.com/ads/preferences
TikTok: Settings > Privacy > Ads in the TikTok app

7. UAE Privacy Law

We comply with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Your personal data collected through cookies is processed in accordance with our Privacy Policy.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.